OUR DIFFERENCE
Why Choose Us?
The use of effective performance metrics can mean the difference between an organisation with a single lens for maximising short-term profitability, versus one that values the link between profitability and customer experience, employee satisfaction, and operational excellence.
Design of an ideal set of metrics should consider the needs of your customers, shareholders, and key stakeholders while providing a view of past, present, and future performance.
Redshift will do just that. We will create a strategy map that causally links the organisation’s metrics to its vision, mission, and key success factors. The alignment of metrics at all levels of the organisation will ensure that efforts of operational staff are in direct support of the executive goal.
In developing our approach to strategy mapping and execution, we have partnered with one of the world’s leading experts on performance management and strategic planning, Mark Graham Brown.
KEY BENEFITS
Why Redshift analytics?
Align
All project activities are aligned under the organisation’s vision, mission, and key success factors.
Measure
Monitor, measure and manage your team’s performance against strategic goals, leading to:
– faster detection of bad strategies
– access to real-time data
– predictive analytics to improve action planning
– a reduction in meeting time
– visibility of changing demands
Communicate
Improve internal and external communications by creating a feedback loop that allows for continuous improvement.
OUR APPROACH
Redshift Performance Analytics
Many top-tier organisations have a large gap between tactical efforts and strategic outcomes. Although the strategy is often carefully considered and refined, the activities that underpin it can be disjointed and ineffective.
Take the financial pillar as an example. Financial metrics are predominantly comprised of lag indicators. They provide tremendous insight into the past — but almost no indication of what is likely to occur in the future. If a project’s success can only be measured after the fact, despite having a clear financial target in the organisation’s strategy, managers are left to their own devices in determining project health checks. This is the point at which organisations begin making decisions regarding solution priorities, absent any link to the strategy. It’s a bit like wanting to take road trip across the country and deciding you’re only going to look through the rear-view mirror. It sounds funny but this is actually how many organisations are run.
“Although the strategy is often carefully considered and refined, the activities that underpin it can be disjointed and ineffective.”
At Redshift, our approach is quite different. We design a balanced scorecard in a top-down, hierarchical fashion and clearly link top-level goals and responsibilities to lower level processes and actions. We ensure that every suite of performance metrics is specifically tailored to your organisation’s unique vision, strategy, and key success factors.
What you’re left with is a straightforward design with the balance and leading visibility to close those common management gaps. Think of it as a rapid-cycle, closed-loop feedback system. It allows managers to prioritise which improvement levers they should pull for maximum return and above-market growth.